
AUSTRALIAN SHIPPING
We use Australia Post for our shipping. Orders are generally shipped same day for orders before 12pm EST. If delays are expected we will contact you by phone or email as soon as possible. If you wish for your deliveries to be marked Authority to Leave, please make a note in the comments section while ordering that you wish for it to be left at the front door or suitable location. We cannot assume responsibility for lost or misplaced packages in this situation.
Delivery costs (if any) will be calculated during the checkout process.
Please refer to the table below for approximate delivery times from the day the order is placed to when it should be received.
Region | Estimated Delivery Timeframe |
New South Wales, Victoria, Queensland | 3-5 business days |
Tasmania, South Australia | 5-8 business days |
Northern Territory, Western Australia | 7-10 business days |
AUSTRALIAN RETURNS
1.refer to Terms & Conditions
2.Any issues regarding returns must be directed within 7 days of receipt of the product to our email address naturaliaglobal@optusnet.com.au
INTERNATIONAL SHIPPING
1.All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Naturalia Global cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
2.Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
3.For more information on customs and duties charges, please contact your local customs office.
4.Orders cannot be shipped via an expedited shipping method, such as Next Day or 2 Day.
5.Orders are generally received within 10-14 business days from the ship date.
SHIPPING METHODS
Australia Post - This is our standard international shipping method for 2KG and under. It is registered post with tracking. Naturalia Global can arrange insured priority express orders for international orders over $750AUD. We advise this shipping method for difficult postal delivery zones.
NATURALIA GLOBAL CURRENTLY SHIPS TO THE FOLLOWING COUNTRIES
Pacific
New Zealand
Asia
China / Japan / Hong Kong / India / Korea / Taiwan / Indonesia / Malaysia / Thailand / Singapore / Vietnam
Americas
Canada / United States
Europe
France / Netherlands / Switerland / Germany / Norway / United Kingdom /Ireland / Spain / Italy / Sweden
Rest of the World
Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bhutan, Botswana, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Fiji, Finland, France, French Guyana, Gabon, Germany, Ghana, Greece, Guadeloupe, Guam, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Monaco, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, Niue, Northern Mariana Islands, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Pierre and Miquelon, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkey, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam, Zimbabwe
CURRENCY
All amounts displayed on this website are in AUD. All orders will be transacted in Australian dollars. The final amount is only an estimate and excludes any taxes, duties, levies or tariffs that may be imposed.
EXCHANGE RATES
All prices shown on this website are in AUD. If you need a conversion to your local currency, please refer to yahoo.finance.com or a similar website. Exchange rates change daily, and Naturalia Global is not responsible for any loss incurred as a result of currency fluctuation. Please note that your credit card processor may charge you a conversion rate fee.
Great supplement after my workout
“I use 2 scoops a day of Naturalia Pure Marine Collagen in water straight after my workout to help me with muscle repair and bone building after training. I have been using it for about 4 months and a bonus is that I found my hair is healthier, and so are my nails which always use to split. My skin is also better. I recommend Naturalia Pure Marine Collagen. It’s worth the money.”